We'd Love to Hear From You.

At Gleamstone, connection is at the heart of conscious luxury. Whether you have a question about our responsible sourcing process, need assistance with your order, or simply want to share your Gleamstone Glow story, our team is here to listen.

Send Us a Message

Our Commitment to You

We strive to respond to all inquiries with care and detail. Please allow 24–48 hours for our team to get back to you.
Find Us Online

Follow Our Journey: @gleamstone.jewelry

Frequently asked questions
What materials are used in Gleamstone jewelry?

We use natural gemstones (such as Rose Quartz, Amethyst, and Citrine), sustainably sourced natural fibers like Buriti straw, and quality metals. Our gold pieces feature durable 18k Gold Plating over a base metal, utilizing a sophisticated 7-layer plating process that includes Palladium for stability and a rich 22k Gold final finish.
What is Responsible Sourcing and how does Gleamstone ensure it?

Responsible Sourcing is our commitment to social and environmental accountability across our entire supply chain. This means:

  • Ethical Labor: Partnering with artisans and communities who receive fair compensation and work in safe environments.
  • Environmental Stewardship: Ensuring our gemstones and materials (like Buriti fiber) are sustainably extracted with minimal environmental impact.
Is your gold plating hypoallergenic?

We use Palladium—a highly valued, hypoallergenic metal—as a stabilizing layer in our plating process. This significantly reduces the likelihood of allergic reactions. However, we cannot guarantee suitability for individuals with known metal sensitivities.
Do you use genuine natural stones?

Yes. We exclusively use natural, ethically sourced gemstones. Due to the nature of the earth’s elements, slight variations in color, size, and inclusion are normal and celebrate the unique, raw beauty of each piece.
Where does Gleamstone ship?

Gleamstone is proud to be a brand based in the United States. While our materials and craftsmanship possess a global soul, we currently ship exclusively within the United States (all 50 states). Shipping rates and estimated delivery times will be calculated securely at checkout.
What is your processing time for orders?

Please allow 1–3 business days for order processing before your item is shipped. You will receive an email confirmation with tracking information once your order leaves our studio.
What is your return or exchange policy?

We offer returns or exchanges on eligible items within 30 days of delivery. Items must be unworn, undamaged, and returned in their original packaging. Please visit our Returns Policy Page for full details and eligibility requirements.
How should I care for my Gleamstone jewelry?

To ensure the longevity of your gold-plated pieces:

  • Avoid direct contact with perfumes, lotions, and chemical cleaners.
  • Remove your jewelry before showering, swimming, or exercising.
  • Clean gently with a soft, dry cloth. Do not use abrasive cleaners.
  • Store pieces separately in a dry, cool environment (like the pouch we provide).
How do I care for the Buriti fiber elements?

Buriti fiber is durable but naturally porous. Avoid submerging Buriti elements in water. If needed, gently wipe the fiber with a slightly damp cloth and allow it to air dry completely.